Arlin Music 180% Guarantee

100% Satisfaction Guaranteed

30 Day Return Policy

Arlin Music wants you to be 100% satisfied. If you are not completely satisfied with your purchase, return it within 30 days of shipment date for a store credit, exchange, or refund. Refunds are for the value of the equipment only. Both outbound and return shipping are your responsibility for any item you choose to return.

Return your item in its original condition in it's original packaging.

• For a complete refund, items must be in original condition, show no signs of wear, and be received back within 30 days from date of shipment. Belt marks, handling marks, or surface scratches are not acceptable.
• Include all original packaging, accessories  and paperwork
• Include a copy of the packing list; clearly indicate your reason for returning.
• Double box the item and return it.  You should insure it, because Arlin Music isn't responsible for any damages incurred from sending it back to us.
• You are responsible for merchandise until it safely reaches us. To protect your return, double box your shipment to prevent damage, using all original packing materials.
• Insure the return for the full value of your purchase.
• Ship your items back with a trackable service like FedEx or UPS. We are not responsible if your return merchandise gets lost in the mail.
• Allow 2 weeks for return processing
• Credit card purchases are credited back to the original credit card.
• All other purchases are refunded by company check.

DO NOT RETURN ITEMS BEFORE YOU RECEIVE A RETURN AUTHORIZATION

Call First - 888-645-0679

Send all items to this address:

Returns

Arlin Music

12192 Beach Blvd

Suite 12

Jacksonville, FL 32246

***All items must be returned in Perfect Working Condition***

Store Credit Only merchandise.

• Microphones, Wireless products, Recording equipment, and other electronic portable devices are returnable for Store Credit only.

Items that may not be returned:

• Drumheads, drumsticks, music, books, strings, tubes, software, videos, DVDs, cleaning products and supplies, rosin, valve and lubricating oils, ear plugs, in-ear monitors, parts including - guitar parts, pickups, raw speakers, harmonicas, reeds, or any other items that Arlin Music determines are unsuitable for return.

Closeouts, and demos

• Closeouts, demos, used or other special discount items may NOT be returned.

Returning Defective Items

• If you receive an item that is defective - Arlin Music must be notified within 3 days of receipt.

Restocking Fees.

• To avoid restocking fees, be sure all original contents and packaging are returned.
• Please be advised that return and restocking fees may apply if damage is not a result of shipping.

Delivery Refused

If the carrier returns an item because it was refused or undeliverable, a 15% restocking fee will apply. If the item was shipped for free, outbound shipping fees (and tariffs and duties on international shipments) will also be charged back at the time of return.

***Arlin Music reserves the sole right to determine whether or not an item is returnable, or if wear and tear warrants a restocking fee.  Arlin Music makes no warranty expressed or implied of use, application, or suitability of any item for any purpose.